{"id":13805,"date":"2021-09-15T12:51:00","date_gmt":"2021-09-15T12:51:00","guid":{"rendered":"https:\/\/wbcosmetics.com\/refund_returns\/"},"modified":"2025-04-04T09:03:04","modified_gmt":"2025-04-04T09:03:04","slug":"refund-and-returns","status":"publish","type":"page","link":"https:\/\/wbcosmetics.com\/refund-and-returns\/","title":{"rendered":"Refund and Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13805\" class=\"elementor elementor-13805\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c97a92 e-con-full e-flex e-con e-parent\" data-id=\"5c97a92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-745aa30 e-con-full e-flex e-con e-child\" data-id=\"745aa30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-83165d5 e-con-full e-flex e-con e-child\" data-id=\"83165d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86ff56e elementor-widget elementor-widget-heading\" data-id=\"86ff56e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">info &amp; details<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f97c2bf elementor-widget elementor-widget-heading\" data-id=\"f97c2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a5870da e-flex e-con-boxed e-con e-parent\" data-id=\"3a5870da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43d108a e-con-full e-flex e-con e-child\" data-id=\"43d108a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e47a02c e-con-full e-flex e-con e-child\" data-id=\"e47a02c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efbabc9 elementor-widget elementor-widget-heading\" data-id=\"efbabc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Info &amp; details<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3479567 elementor-widget elementor-widget-heading\" data-id=\"3479567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Return<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ebf65c elementor-widget elementor-widget-spacer\" data-id=\"3ebf65c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-865ca31 elementor-widget elementor-widget-text-editor\" data-id=\"865ca31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"34\" data-end=\"77\">1. Return Eligibility and Approval<\/h3><p data-start=\"78\" data-end=\"266\">All returns must be approved by our <strong data-start=\"114\" data-end=\"139\">Customer Care Service<\/strong> before proceeding. Eligible returns must be <strong data-start=\"184\" data-end=\"227\">authorized and initiated within 30 days<\/strong> from the delivery date of the order.<\/p><h3 data-start=\"268\" data-end=\"294\">2. Return Process<\/h3><p data-start=\"295\" data-end=\"456\">Our <strong data-start=\"299\" data-end=\"331\">Online Customer Service Team<\/strong> is available to assist customers with eligible returns. Once a return request is approved, the following will be provided:<\/p><ul data-start=\"457\" data-end=\"584\"><li data-start=\"457\" data-end=\"496\">A prepaid <strong data-start=\"469\" data-end=\"494\">return shipping label<\/strong><\/li><li data-start=\"497\" data-end=\"537\"><strong data-start=\"499\" data-end=\"535\">Step-by-step return instructions<\/strong><\/li><li data-start=\"538\" data-end=\"584\">The designated <strong data-start=\"555\" data-end=\"582\">return shipping address<\/strong><\/li><\/ul><h3 data-start=\"586\" data-end=\"618\">3. Non-Eligible Returns<\/h3><ul data-start=\"619\" data-end=\"882\"><li data-start=\"619\" data-end=\"693\"><strong data-start=\"621\" data-end=\"635\">Gift Items<\/strong>: Products received as gifts are not eligible for return<\/li><li data-start=\"694\" data-end=\"757\"><strong data-start=\"696\" data-end=\"709\">Exchanges<\/strong>: Items cannot be exchanged for other products<\/li><li data-start=\"758\" data-end=\"882\"><strong data-start=\"760\" data-end=\"792\">Purchases from Third Parties<\/strong>: Only products purchased directly from <strong data-start=\"832\" data-end=\"855\"><a href=\"http:\/\/www.wbcosmetics.com\" target=\"_new\" rel=\"noopener\" data-start=\"834\" data-end=\"853\">www.wbcosmetics.com<\/a><\/strong> are eligible for returns<\/li><\/ul><h3 data-start=\"884\" data-end=\"918\">4. Additional Information<\/h3><ul data-start=\"919\" data-end=\"1285\"><li data-start=\"919\" data-end=\"1023\">Returned items must be <strong data-start=\"944\" data-end=\"997\">unused, unopened, and in their original packaging<\/strong> to qualify for a refund<\/li><li data-start=\"1024\" data-end=\"1167\">Refunds will be processed via the <strong data-start=\"1060\" data-end=\"1087\">original payment method<\/strong> within <strong data-start=\"1095\" data-end=\"1115\">14 business days<\/strong> after the returned item is received and inspected<\/li><li data-start=\"1168\" data-end=\"1285\">If the return does not meet the eligibility criteria, the item will be sent back to the customer at their expense<\/li><\/ul><p data-start=\"1287\" data-end=\"1386\">For further inquiries or to initiate a return request, please contact our <strong data-start=\"1361\" data-end=\"1383\">Customer Care Team<\/strong>.<\/p><p data-start=\"1388\" data-end=\"1418\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"1388\" data-end=\"1416\">Last updated: March 2025<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>info &amp; details Terms &amp; Conditions Info &amp; details Refund &amp; Return 1. Return Eligibility and Approval All returns must be approved by our Customer Care Service before proceeding. Eligible returns must be authorized and initiated within 30 days from the delivery date of the order. 2. Return Process Our Online Customer Service Team is [&hellip;]<\/p>\n","protected":false},"author":644,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13805","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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